Do you collect information from children?

This is a general-audience website and is not directed to users under the age of 13. We do not knowingly collect PII directly from children under the age of 13. If you believe that we might have any PII submitted directly from a child under 13, please Contact Us. We will attempt to delete the information as soon as possible.

Children age 13 to 17 may use the Website, but we recommend parent/guardian supervision for these users. Supervision within can be obtained by having the parent/guardian create the Main Account (initial person who formally signs up for the account), and then that parent/guardian can “Add Memory Boxes” for the household once logged into the system. The Main Account holder, will have access to all Digital Memory Boxes within the account, whereas each person age 13+ within the household will only have access to their own Digital Memory Box. Digital Memory Boxes for children under 13 are required to be managed by a parent/guardian to protect the child’s privacy. Please refer to our Privacy Policy for additional information.